Common queries answered
Frequently asked Questions
Most of the orders are shipped within 24 hours (expect Sundays). You may receive your order within 2-7 days.
Our policy covers:
- Cancellation: Orders can only be canceled before dispatch. Contact us via WhatsApp with your order ID to cancel.
- Return: Products can be returned if they are received damaged or defective. A parcel opening video is required for all claims.
- Refund: Refunds are processed within 24 hours for returns and cancellations. Return shipping charges are not refundable.
You can contact us on WhatsApp 9111 2666 72 for cancelling an order before it is dispatched. Refunds for cancellations are processed within 3 business days.
We may allow you to change your shipping address before the product is dispatched. You can contact us on WhatsApp (9111 2666 72) for change in shipping address.
Once we have shipped your order, you will receive a unique tracking ID via email or WhatsApp. You can use this tracking ID to check the status of your order.
If you do have any queries or issues, you can simply reach out to us via making a call or WhatsApp message on 9111 2666 72.
Simply WhatsApp us on 9111 2666 72 and our team will assist you.
We aim to ship all items together in a single package whenever feasible, helping to reduce shipping costs and minimize our environmental footprint. However, due to the size or nature of certain products, some items may be shipped separately. Rest assured, you’ll receive individual tracking details for each package, allowing you to monitor the delivery status with ease.
Still need help?
Get in touch with us
You can simply contact us by using below methods.
Working Days/Hours:
Mon–Sat / 10:30am – 6:30 pm
Visit us at:
92, Chandra Shekhar Azad Marg, Dewas (M.P.) 455001